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Frequently asked questions

The Norlii Box is a quarterly subscription delivering hand-picked Scandinavian home decor directly to your door.

Here’s how it works:

  1. Subscribe at any time — your first box depends on your signup date.

  2. Receive a new box in February, May, August, and November.

  3. Unbox and enjoy beautifully curated Nordic design that adds calm and elegance to your home.

Your subscription box is assigned as follows:

  • January 1 – March 31 → Box No. 1

  • April 1 – June 30 → Box No. 2

  • July 1 – September 30 → Box No. 3

  • October 1 – December 31 → Box No. 4

Each box is shipped shortly after its release date and filled with design pieces that reflect the season, the atmosphere, and the Scandinavian way of life.

Yes, you can cancel your subscription at any time.

To avoid being charged for the next box, please cancel at least 10 days before the renewal date (February 1, May 1, August 1, or November 1).

You can cancel in two ways:

  1. Log in to your account at norlii.com and manage your subscription.

  2. Or send an email to info@norlii.com with CANCEL in the subject line.

Depending on your country’s regulations, you may be charged customs duties, tariffs, or import taxes when your Norlii box arrives. These fees are not included in your subscription and are the responsibility of the customer.

For U.S. customers: Due to recent tariff an import rules we are not able to ship to the us at the moment. For all other countries: Customs policies vary by region, and additional charges may apply depending on your local regulations.

Please note: Norlii cannot control or predict these charges. If you refuse delivery because of customs or tariff fees, the box will be returned at your own expense and will not be refunded.

We’re not able to accept returns from the subscription box, as each box is thoughtfully curated and offered at a special bundled value — always totaling at least $230.

Every item is carefully selected to reflect Scandinavian design and lifestyle, and we truly hope you’ll enjoy the collection.

If something doesn’t meet your expectations, we’d love to hear from you. Feel free to reach out at info@norlii.com — your feedback helps us make each box even better.

Each Norlii home decor subscription box is meticulously curated to encapsulate the essence of Scandi design and lifestyle. While we want to maintain the thrill of surprise during the unboxing process, we do offer sneak peeks of one or two items included in the box. These preview items are shared on our Facebook and Instagram pages, as well as via email. 

We typically ship the Norlii Box around the following dates each year:

  • February 20

  • May 20

  • August 20

  • November 1

Your box is shipped with FedEx International, and delivery usually takes about one week.

If you sign up after the release date, your box will ship within 3 business days of your order.

Norlii offers the Scandinavian home subscription box globally.

Please  send us an email at info@norlii.com if you are not yet able to sign up in your location.

Local taxes and VAT apply

NB! We are not able to ship to the USA at the moment. 

 

You are charged for your first box at the time of signup.
After that, recurring payments are processed on:

  • February 1

  • May 1

  • August 1

  • November 1

Shipping is free for the Norlii Premium Box, except for deliveries to Asia and Australia, where a small shipping fee applies

The Norlii Premium Box is not available as a one-time purchase.
However, if we have extra boxes in stock we may offer them individually at a later date.

Yes! Anyone can shop in our curated Scandinavian Store, featuring beautiful items from selected Nordic brands.

All orders are hand-packed and typically ship within 1–2 business days. You can select priority shipping at checkout.

Subscribers occasionally receive exclusive offers, so it’s worth being a member!

🛒 Visit the store here: www.norlii.com/the-scandinavian-store

Yes, you can absolutely gift a Norlii Box to someone special! Just enter the recipient’s name and address at checkout.

Please note: At this time, we are not able to include a personal gift note with the box.
We're working on making this possible in the future.

Typically, past Norlii boxes have sold out. However, please feel free to reach out to us at info@norlii.com to see if one is available! You can also find a past Norlii box in The Scandinavian Store, occasionally.

Our standard currency is the US Dollar. However, we do provide the option for our customers to pay in several other currencies. Please note that these will be calculated using the US Dollar as the base currency.

Reach us at info@norlii.com — we’re happy to help.
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